Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient location
Clean rooms
Limited dining
No breakfast included
8.0/10
Great
Rooms
7.8
Location
8.7
Service
8.2
Dining
8.0
Guest reviews
8.0/10
based on 6 reviews
8.8
8.8/10 based on 2252 reviews
John
United Kingdom,
March
2024
8.6/10
The hotel offers spacious and very comfortable rooms at no extra cost, filled with natural light, but they are a bit tiny and lack privacy. The staff are friendly and beyond helpful, making the stay enjoyable. The location is lovely, a peaceful and upscale area, perfect for a good night's sleep away from the city center. The dining experience is great, with friendly staff and a perfect location for visiting family.
Rooms
8.0
The rooms were spacious and very comfortable, filled with natural light but lack privacy.
Service
9.0
The staff are friendly and beyond helpful, making the stay enjoyable.
Location
9.0
The location is lovely, a peaceful and upscale area perfect for a good night's sleep away from the city center.
Dining
8.0
The dining experience was great, with friendly staff and a perfect location for visiting family.
Facilities
9.0
The hotel offers great facilities to enhance the stay.
Eric
United States,
March
2024
7.8/10
I enjoyed my stay at this hotel. The rooms had a pretty balcony looking out onto the gardens where tropical birds often visited, and the cleanliness was top-notch. The comfort of the rooms made for a great night's sleep. However, the rooms on the back side were not as good. The service was polite, but the absence of breakfast despite the price was a bit disappointing. The hotel's location was convenient for exploring museums and beyond, being within walking distance of many attractions and public transportation. The dining options were limited, so we opted for nearby cafés, and the lack of lunch and dinner choices was a downside. Despite these, the hotel offered complimentary coffee for guests, a lovely touch in the morning.
Rooms
8.0
The rooms were clean, comfortable, and cozy, perfect for a good night's rest.
Service
7.0
The staff was very polite, with some minor inconvenience indicating it was time to clean. However, the absence of breakfast at the paid rate was a letdown.
Location
9.0
The hotel is situated in a lovely area, within an easy walk to all places of interest and amenities. Public transportation was easily accessible, which was convenient for exploring.
Dining
7.0
While the dining options were limited to breakfast only, the choices were good quality though slightly pricey. It would have been nice to have more meal options available.
Facilities
8.0
The hotel boasted a range of facilities such as room service, car hire, dry cleaning, and laundry to cater to guests' needs.
Convenient location
Limited dining
Hannah
United Kingdom,
February
2024
7.8/10
The hotel rooms were so comfortable we all slept really well, though a bit small and crowded with furniture, especially on the second floor during summer. The service was a mix of long shifts but overall attentive and friendly, especially Stephen. The location was convenient and close to the museum quarter with a charming historical vibe. The dining wasn't tried, but the facilities were good overall.
Rooms
7.0
The rooms were comfortable, but a bit small and crowded with furniture.
Service
8.0
The service was attentive and friendly, with some long shifts.
Location
8.0
The location was convenient and close to the museum quarter.
Dining
8.0
Dining wasn't tried, but likely good given other experiences at the hotel.
Facilities
8.0
The facilities were good overall.
Philip
United States,
February
2024
8.2/10
I had a mixed experience at the hotel. The rooms were very hot, with a view of a garden and located in a quiet area about a 10-minute walk from the Museum district. However, the walls were quite thin, making it noisy at times.
Rooms
7.0
The rooms were very hot even when we turned off the heating. The view of the garden was lovely, and the location in a quiet place near the Museum district was convenient, but the thin walls made it noisy.
Service
8.0
I found the service to be generally good. The staff were responsive, friendly, and helpful. Sam in the restaurant stood out for making people happy.
Location
9.0
The location was excellent for exploring the museum district and nearby restaurants. The quiet street was perfect for easy access to downtown by walking, tram, or biking, away from the city center crowds.
Dining
9.0
I enjoyed dining at the hotel. The lovely terrace and wide variety of food, including delicious fresh fruit and pastries, made for a great experience.
Facilities
8.0
The hotel had nice dining facilities, including a lovely terrace with plush seating and a view of the courtyard.
George
United Kingdom,
June
2023
8.2/10
Staying in the so-called executive room with a view of a small garden from the terrace was cozy, although the bathroom could use a refresh. The staff were incredibly helpful and kind, going out of their way to assist at any time. The hotel's location in a quiet, leafy residential area offered a peaceful retreat with easy access to museums and tourist spots. The dining experience in the bar/restaurant was excellent, boasting a wide selection of food, though slightly pricey at times.
Rooms
8.0
The executive room with a bow window and terrace overlooking the garden was cozy, but the bathroom could be improved.
Service
9.0
The staff were super helpful and kind, providing excellent room service and assistance at all hours.
Location
8.0
Nestled in a quiet, leafy residential area, the hotel offers a peaceful environment away from the city center but within easy reach of museums and tourist attractions.
Dining
8.0
The dining experience in the bar/restaurant was excellent with a wide variety of options, though it could be a bit pricey.
Facilities
The hotel offers a range of facilities including room service, car hire, laundry, and pet amenities.
Laura
United States,
May
2023
8.4/10
I had a wonderful stay at the hotel; my deluxe room with breakfast was perfect in every aspect. The service, cleaning service, room service, and modern facilities in an antique setting were outstanding. However, the noise from other rooms was a bit bothersome, but overall, it was a great experience.
Rooms
9.0
My deluxe room with breakfast was in much better condition, providing a comfortable stay.
Service
8.0
The service was very pleasant and kind, with everyday cleaning and attentive staff.
Location
9.0
The hotel's location in a leafy residential area was a bonus, away from the main tourist areas, providing a pleasant and peaceful environment.
Dining
8.0
The dining experience was delicious, especially enjoying Sam's cheese omelette in the courtyard. However, it was a little on the expensive side.
Facilities
8.0
The traditional homemade products and amenities available added to the charm of the hotel.
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